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Order and Shipping FAQ

Click here for questions about ordering and shipping

When will my order ship?

In-stock items will ship in 2-5 business days after purchase. Made-to-order and out-of-stock items ship within 14-21 business days unless otherwise specified during the design process. We will email you once your order has been shipped which will inc

How will my ring be shipped?

We ship all U.S. orders via UPS 2 Day Express. All International orders depend on the country to which it's being shipped. Rings are shipped in a fully insured, discreet unmarked box. Please email us with any questions or concerns at hello@goodstonei

I need my purchase right away, what can I do?

If your order is a rush, please email [email protected] and we will do our best to prioritize your order.

Will I pay taxes on my order?

All orders shipped within Texas are subject to state sales tax. Orders shipped out-of-state or internationally will not be charged sales tax. Please email us with any questions or concerns at [email protected].

Do you offer international shipping?

Yes; however, it's important to keep in mind that international packages are subject to Import and Customs duties, Value Added Taxes (VAT), tariffs, brokerage or other fees, which are not calculated at check out. Good Stone has no control over fees T

Do I have to sign for delivery?

Yes! To receive your order in a timely manner, it is very important that you are available for signature upon delivery. If your package is sent back to Good Stone for any reason, you will be subject to paying for the re-shipment of your order. Please